Device Lifecycle Services

Put your front line first with the lifecycle management they deserve.

Managing the lifecycle of your user devices can be highly tactical, manual, and distracting unless you have a team dedicated to the task. Shift left by moving labor-intensive, single-case requests to an always-on partner, and increase savings by moving tasks off high-value resources.

Comprehensive Services

We offer 24/7 technical support via our Network Operations and Remote Support Centers or On-site technicians.

Enhanced Operational Efficiency

We ensure business continuity by maximizing device uptime and utilization, improving employee experiences, and reducing disruption. Same-day responsiveness and cross-shipping reduces employee down-time.

Real-Time As-Deployed Asset Visibility

Avoid needless spending by having a clear sense of which devices you have at-the-ready and when you need to spend.

Flexible and Comprehensive

Fully cross-platform and able to manage many device types, we are very flexible with respect to your tools, process, and requirements. We also handle repair and responsible end-of-life asset disposition.

Experience robust administration and streamlined configuration.

Our Managed Mac services provide comprehensive platform administration, ensuring your Apple ecosystem runs smoothly and securely. We can support your IT team or be your IT team.

Apple Expertise

As an Apple authorized reseller and service provider, our team holds dozens of Apple certifications and brings decades of combined experience. We apply that expertise by delivering state-of-the-art Apple management for your team.

Enhanced Configuration and Security

Security best practices and zero-touch deployment ensure that devices are secure and managed no matter where and when employees work.

Best-in-Class Tools and Standards

We use the industry’s best tools and practices to ensure your environment meets or exceeds even the most rigorous standards.

End-User Support

With automation and user self-service enablement, we reduce support traffic. But users do need help from time to time, and we support them with experienced help desk specialists.

Digital transformation for IT spending begins here.

Our solution offers single portal access, consolidating mobile, on-prem, and business data into one convenient location.

Leveraging ServiceNow

Based on the industry’s best technical operating system for business, we are the only telecom expense management built natively on ServiceNow.

Highly Integrated

We leverage ServiceNow’s tested engine to unify enterprise data from telco carriers, HR, ERP, MDM, Active Directory, and finance systems, unlocking data visibility and automation.

Consolidated View of Spending and Inventories

People, devices, and services are all visible in one portal, including wireless, wireline, and even cloud spending.

Elevated Experience

Customizable self-service portals for managers and users transform the experience of managing devices, lines, options, and approvals.

Embrace the future of endpoint management.

Modern endpoint management re-envisions traditional device management by treating every device as remote. No matter where your employees are, centralized management and security through cloud-native tools keep devices running optimally and securely. Our solution is backed by industry experts with deep cross-platform experience in Windows, Apple, and Google endpoints.

Automated Provisioning

Enable devices to self-configure upon initial boot, eliminating the need for in-person IT intervention and streamlining device setup processes.

Comprehensive Change Management

Orchestrate updates to security settings, applications, and patch statuses without manual intervention, enhancing end-user productivity without sacrificing security.

Reduced Total Cost of Ownership

Our cloud-based solutions minimize upfront costs, accelerate deployment, and simplify scaling, offering a cost-effective endpoint management strategy.

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Our Satisfied Clients

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Serena Jones

CEO, Company Name

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Serena Jones

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Serena Jones

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Serena Jones

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Serena Jones

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"We've been doing this so long…they know what we need, and we know what they need. It's more than a partnership in the sense that Dean [All Covered’s National Manager of Device Services] knows probably just as much about the business as I do."

Zachary Barrett

Senior Operations Manager at Kelly Services

“I've been doing this for 26 years in the Detroit area schools. I've been a technology director for two different school districts in that time, and I can count on one hand the number of companies that I've worked with that are top tier. Companies I can trust with whatever I need. Companies that do what they say they will do, they do it well, and that I've never had an issue with. All Covered is one of those companies.”

Timothy Klan

Administrator of Information and Instructional Technology at Livonia Public Schools

"We are very thankful that our organizations found each other. We had not previously worked with All Covered, but our instincts and experience told us that our teams would be a powerful combination. The project was fast and aggressive, and your team came through where others would have struggled: an accomplishment to be celebrated. Your recent acquisition of Mac Professionals, a Michigan company, was integral and key to this success—we believe this was a fantastic addition to your portfolio."

Troy Lindner

CTO, Fraser Public Schools

Our Industry Expertise

Leveraging our deep expertise, we empower clients to harness cutting-edge technologies and best practices to ensure optimal utilization of digital devices from acquisition to retirement.