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Device Lifecycle Services

Comprehensive Device Services from Acquisition to Retirement

Our proven cross-platform expertise enables a secure, modern workplace.

Put your front line first with the lifecycle management they deserve.

Managing the lifecycle of your user devices can be highly tactical, manual, and distracting unless you have a team dedicated to the task. Shift left by moving labor-intensive, single-case requests to an always-on partner​, and increase savings by moving tasks off high-value resources​.

Comprehensive Services
We offer 24/7 technical support via our Network Operations and Remote Support Centers or On-site technicians.
Enhanced Operational Efficiency
We ensure business continuity by maximizing device uptime and utilization, improving employee experiences, and reducing disruption. Same-day responsiveness and cross-shipping reduces employee down-time​.
Real-Time As-Deployed Asset Visibility​
Avoid needless spending by having a clear sense of which devices you have at-the-ready and when you need to spend.
Flexible and Comprehensive
Fully cross-platform​ and able to manage many device types, we are very flexible with respect to your tools, process, and requirements​. We also handle repair and responsible end-of-life asset disposition.

Experience robust administration and streamlined configuration.

Our Managed Mac services provide comprehensive platform administration, ensuring your Apple ecosystem runs smoothly and securely. We can support your IT team or be your IT team.

Apple Expertise
As an Apple authorized reseller and service provider, our team holds dozens of Apple certifications and brings decades of combined experience. We apply that expertise by delivering state-of-the-art Apple management for your team.
Enhanced Configuration and Security
Security best practices and zero-touch deployment ensure that devices are secure and managed no matter where and when employees work.
Best-in-Class Tools and Standards
We use the industry’s best tools and practices to ensure your environment meets or exceeds even the most rigorous standards.
End-User Support
With automation and user self-service enablement, we reduce support traffic. But users do need help from time to time, and we support them with experienced help desk specialists.

Digital transformation for IT spending begins here.

Our solution offers single portal access, consolidating mobile, on-prem, and business data into one convenient location.

Leveraging ServiceNow
Based on the industry’s best technical operating system for business, we are the only telecom expense management built natively on ServiceNow.
Highly Integrated
We leverage ServiceNow’s tested engine to unify enterprise data from telco carriers, HR, ERP, MDM, Active Directory, and finance systems, unlocking data visibility and automation.
Consolidated View of Spending and Inventories
People, devices, and services are all visible in one portal, including wireless, wireline, and even cloud spending.
Elevated Experience
Customizable self-service portals for managers and users transform the experience of managing devices, lines, options, and approvals.

Coming soon: Embrace the future of endpoint management.

Modern endpoint management reenvisions traditional device management by treating every device as remote. No matter where your employees are, centralized management and security through cloud-native tools keep devices running optimally and securely. Our solution is backed by industry experts with deep cross-platform experience in Windows, Apple, and Google endpoints.

Automated Provisioning
Enable devices to self-configure upon initial boot, eliminating the need for in-person IT intervention and streamlining device setup processes.
Comprehensive Change Management
Orchestrate updates to security settings, applications, and patch statuses without manual intervention, enhancing end-user productivity without sacrificing security.
Reduced Total Cost of Ownership
Our cloud-based solutions minimize upfront costs, accelerate deployment, and simplify scaling, offering a cost-effective endpoint management strategy.

Our Industry Expertise

Leveraging our deep expertise, we empower clients to harness cutting-edge technologies and best practices to ensure optimal utilization of digital devices from acquisition to retirement.

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Legal

Streamline device management, ensuring secure operations, availability, and compliance.
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Healthcare

Centralize device management to ensure timely access and adherence to regulations.
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Finance

Robust tools for managing enterprise devices will streamline costs and ensure adherence to regulatory standards.
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Education

Easily manage digital devices and other learning resources, enhancing the educational experience.

Real Stories From Our Happy Clients

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With All Covered as your trusted IT managed services partner, you'll be ready for tomorrow's technical challenges and opportunities.