All Covered Celebrates 10 Years of Service to ImageX

Leading IT Services Provider Thanks Long-standing Client

(Redwood City, CA) January 24, 2008: All Covered—the only nationwide information technology (IT) services partner focused on enabling the success of small businesses—announces a celebration of their decade long relationship with client and vendor, ImageX.

As a leading commercial print brokerage firm, located in Pleasanton, California, ImageX has provided quality printed products for the past 20 years. They do everything from conceptual design to final mailing services as well as promotional items with a team of highly experienced print professionals.

All Covered started providing IT services to ImageX in January 1998. Initially, All Covered started supporting ImageX with desktop, hardware and end user support for their Novell environment. As ImageX grew from approximately 10 employees to nearly double that in the past decade, All Covered has continued to provide the same preventative support it did in the early days, but has helped implement numerous new technologies to keep ImageX competitive, up-to-date and a nimble print services company. As new services such as remote monitoring and spam and virus protection were introduced, ImageX took advantage of these to increase productivity, improve stability and reduce downtime.

“All Covered has been a great IT provider for us. We have enjoyed working with them for the last 10 years,” said Stan Poitras, General Manager at ImageX. “They have a great team of consultants and client operations representatives. We are very pleased with their professionalism, their technical expertise and their great customer support.”

Some of the major projects that All Covered has helped implement in the last decade include:

• Migrating from a Novell operating system to the Microsoft platform
• Upgrading the entire physical network infrastructure (routers, switches, firewall) to keep up with their growth
• Standardizing on the single desktop operating system (they had a mixture of Windows NT4, 95, 98, 2000 systems) and Microsoft Office and Exchange 2003
• Upgrading the server platform for their main CRM/Print operations application (SYSPRO) and working with the software vendor for a smooth cutover to the new application
• Upgrading the entire desktop environment to more robust machines
• Integrating with the parent company’s (FedEx Kinko’s) mail system and backend systems
• Migrating all users to a new domain name
• Upgrading the remote access services so the accounting organization in Dallas could connect to the headquarters and prepare for future expansion outside the Bay Area

“ImageX has been a great client as well as a superb vendor for us,” said Tim Mott, CEO of All Covered. ImageX has been assisting All Covered since 1998 with the design and printing of its business cards, letterhead, envelopes, marketing materials such as datasheets and brochures, as well large size posters, banners and a myriad of other promotional materials. “They understand that we provide quality service and want that reflected in our employee and client-facing materials,” says Mr. Mott. “ImageX makes that a reality for us. We are pleased to celebrate 10 years of a strong and mutually beneficial relationship and look forward to the next decade of service.”

About All Covered

All Covered is focused on enabling the success of Small Businesses through the effective use and management of technology. The company is an expert at translating the needs and business goals of small companies into robust, secure and affordable information technology (IT) infrastructures and providing professional support for them. All Covered is a trusted advisor to its clients, giving them unbiased and balanced advice, as well as expert support.
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Contact Info:

Edith Gong
650-486-5028
press@allcovered.com

©2007 All Covered, Inc. All rights reserved. All Covered is a registered trademark of All Covered, Inc. All other trademarks are the property of their respective owners.